Policies

 

Terms & conditions

Making a reservation at The Birdhouse Inn constitutes acceptance of all policies listed on the website and booking engines. The Birdhouse Inn reserves the right to disinvite guests found to be in violation of house policies or federal, state, and local laws.

The Birdhouse Inn retains customer credit card information for seven days, and reserves the right to charge guests for damaged or stolen property. All such charges will be documented and invoiced. Any personal or contact information supplied by the guest will only be used by The Birdhouse Inn and will not be given to any third party. In the event of a security breach, The Birdhouse Inn will immediately notify any customers affected but cannot be held liable for any resultant fraudulent activity.


Smoking is NOT permitted anywhere inside the Birdhouse or on the porches or balconies. We ask that smokers please be courteous to other guests by smoking in the parking lot and disposing of their butts responsibly. Rooms found to have smoke damage after check-out will be charged an extra cleaning fee.

Smoking


Children & pets

The Birdhouse Inn does not allow pets of any kind and is not well-suited to host children under the age of 10. If you have further questions about The Birdhouse Inn's child policy and your specific situation, please do not hesitate to contact us before you book. We do not differentiate between children and adults for booking purposes. Minors must be accompanied by an adult.


Facilities

We have several common areas available for our guests’ enjoyment: the solarium, living room/library, and dining room. There is a coffee/tea station and mini fridge for guest use, but we ask that guests stay out of the central kitchen area, refrigerator, freezer, pantry and all other areas marked. There is an additional powder room off the kitchen, and glasses and water for your convenience in the living room.


Refunds & cancellations

Guests may cancel without penalty up to 14 days before scheduled arrival. Refunds will be made within 7 days.

Guests canceling 7-14 days before scheduled arrival will only be refunded if the room(s) can be rebooked, minus a $20 transaction fee. Refunds will be made within 14 days of cancellation, should a refund be due.


All reservations will be PAID IN FULL UPON BOOKING.

Guests requiring alternative arrangements may inquire at thebirdhouseinn@gmail.com or via phone/text at 608.588.6272.